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OEM Resources

Welcome to the Infinite OEM Partner Portal. Below you will find specialized resources and your direct line to our B2B team.

Technical Library

Download detailed specifications, integration manuals, and mechanical CAD models for our components.

Motors
Datasheet: Hub Motor Series 3D CAD (.STEP) - Hub 50Nm
Batteries
Datasheet: Downtube Battery Packs
Displays & Controllers
Integration Manual: Smart Display CAN Bus Protocol Specifications (v1.2)

Software & Firmware

Access the latest firmware binaries and diagnostic software for your production lines.

Notice: Firmware updates should only be flashed by certified OEM technicians.
Controller Firmware
Controller Firmware v1.4.2 (Stable)
Display Firmware
Smart Display OS v2.1.0

B2B Bulk Ordering

As an OEM Partner, your account is automatically linked to our OEM Master Pricelist.

Standard MOQ (Minimum Order Quantity) for specialized B2B pricing is 50 units per kit. Lead times for volume orders are typically 6-8 weeks.

Enter OEM Shop

Advanced Support & RMA

Need direct engineering support or need to file a warranty claim / RMA?

When opening a ticket, please provide the serial numbers (SN) of the affected components for faster processing by our technical team.

Open Priority Ticket View My Tickets